(Click to download study) Our study reveals that even among banks with the highest level of consumer trust, it only takes one or two large data breaches to diminish a trusted relationship. Our findings show consumers expect their bank to have safeguards and procedures in place to protect them from identity theft, cyber crime and other harms resulting from lost or stolen data. If consumers lose confidence that their bank is not taking appropriate measures to protect their data from a breach, they may churn.
Could BYOD increase the risks of a healthcare data breach and medical identity theft? The third annual study on Patient Privacy and Data Security reveals the explosion of mobile devices used in healthcare organizations.
(Click to download study) We are pleased to present the findings of the Aftermath of a Data Breach conducted by Ponemon Institute and sponsored by Experian® Data Breach Resolution. The study was conducted to learn what organizations did to recover from the financial and reputational damage of a data breach involving customer and consumer records.
Do we still care about privacy? According to our annual study on privacy trust, more and more of us do care. Our biggest privacy concerns are the fear of identity theft and government intrusions into our personal lives.
(Click to download study) We are pleased to present the results from the 2012 Most Trusted Companies for Privacy study. This is an objective study that asks consumers to name and rate organizations they believe are most committed to protecting the privacy of their personal information. This annual study tracks consumers’ rankings of organizations that collect and manage their personal information.
Ponemon Institute is please to present the results from the Visual Privacy Productivity Study sponsored by 3M. An experimental study was conducted on how the use of a privacy filter affects the productivity and privacy of actual employees in a business environment. Often overlooked by today’s mobile workforce is the importance of safeguarding confidential data from prying eyes. The findings of the Visual Privacy & Productivity Experimental Study reveal that there is awareness of the importance of visual privacy and this perception does affect productivity when working outside the office. (click to download study)
The 2013 study represents the tenth year Ponemon Institute has conducted its
Privacy Trust Study for Retail Banking. This annual survey-based research series
asks consumers to indicate how secure and confident they feel when sharing their
personal information with their primary banking institutions. (Click to download research briefing)