RESPONSIBLE INFORMATION MANAGEMENT (RIM) What Is Responsible Information Management? Recent corporate scandals have created widespread cynicism among consumers about the ethics of business leaders. Post 9/11 terrorism threats have created additional privacy concerns among U.S. citizens about the possible misuse of their personal data in the application of surveillance. These attitudes pose a major challenge because without the loyalty and trust of key stakeholders, a company’s ability to stay in business is threatened. Consumer confidence in the strength of U.S. business is the cornerstone of a vibrant economy. A Process to Create Trust Responsible Information Management is a process for ensuring trust and confidence in how a company’s leaders conduct business. Specifically, it has to do with the alignment of the privacy preferences of key stakeholders-such as consumers, employees and the general public-with business, data and technology management practices within the organization.
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