Blog

Legislating Social Privacy
July 30, 2010
There’s a great deal of talk these days about privacy and social media. Specifically, services like Google, Facebook, Twitter, and other popular social networking platforms are coming under increased scrutiny over their privacy policies and data sharing practices. Permalink

When Privileged Access is no longer a Privilege
July 19, 2010
I just read an interesting multi-part investigative report in the Washington Post about how intelligence gathering – and the bureaucracy that has risen since September 11, 2001 to facilitate the harvest and analysis of that information – has spun beyond the federal government’s control, not to mention its ability to make use of the sheer abundance of information. Permalink

Information Governance in the Cloud
July 15, 2010
Just a brief note to bring our recent webinar to your attention.  I presented Information Governance in the Cloud along with the good people at Symantec. Permalink

Home » Blog » Dr. Ponemon's blog » The Goal is Credibility » 

RSS Feed

RSS Feed RSS Feed

The Goal is Credibility

August 31, 2009

I want to share an article with you that I think has a tremendous lesson for anyone in the business of building trust.  The article is from a recent edition of Foreign Policy (reprinted from Joint Force Quarterly), but don't let the source put you off.  Admiral Michael G. Mullen, chairman of the Joint Chiefs of Staff, writes about what it takes to establish credibility and build trust.

Admiral Mullen's perspective is different from yours and mine, but there are nuggets here that are vital no matter what your business.

Here's one paragraph that stands out for me:

"That's the essence of good communication: having the right intent up front and letting our actions speak for themselves. We shouldn't care if people don't like us; that isn't the goal. The goal is credibility. And we earn that over time."

The goal is credibility.  And we earn that over time.

Follow this link if you want to read more.

Posted by Dr. Larry Ponemon at 2:20 pm


Add Comment (2 comments)

Comments

(the goal) -  October 21, 2009 3:11pm larry mays

Great point that's something that everyone really needs to understand that would make the workplace great if we all put that first.

(Dr.) -  November 3, 2009 9:38pm Steven A. Solieri

Larry, I loved the article by Admiral Mullen. Good old-fashioned common sense. I have to agree with him and wish our current Administration would follow the lead and stop apologizing. Your former Student, Dr. Steven A. Solieri