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Training Is the Strongest LinkDecember 10, 2009Today we held a RIM College event featuring three noted experts in corporate privacy training programs -- namely, Dean Forbes (Merck), Bob Posch (Merck) and John Block (Media Pro). Our focus is: what are leading companies doing to achieve awareness and knowledge about privacy and data protection requirements? To minimize insider threats within the corporate environment, I believe there is nothing more important that educating the workforce. Despite its importance, our Institute's benchmark results suggest organizations are not doing enough to educate employees, temporary employees and contractors. Here are some of our less than stellar results based on benchmarks of US based multinational organizations: Only 68% of benchmarked organizations have a formal privacy training program and only 32% of these organizations consider this training event mandatory. Only 38% of benchmarked organizations provide specialized training for individuals who handling, manage or protect sensitive or confidential personal information such as call center employees. Only 44% of benchmarked organizations that do privacy training assess the training program for effectiveness, and 25% of companies formally assess or measure program goals. In general, other benchmarks also suggest substantial privacy training programs are not widely implemented. If you would like to see these benchmarks, give us a call or send an email to research@ponemon.org.
Posted by Dr. Larry Ponemon at 3:50 pmAdd Comment (0 comments) |
